Important: The known contact addresses are shown below. German law requires further provider information that has not been supplied. Replace every highlighted placeholder before relying on this page as a final legal notice.
Provider information under § 5 DDG
[INSERT FULL LEGAL OPERATOR NAME]
Trading as: ArcticExile
[INSERT LEGAL FORM, IF APPLICABLE]
[INSERT COMPLETE BUSINESS ADDRESS]
[INSERT POSTCODE, CITY, AND COUNTRY]
Represented by: [INSERT AUTHORIZED REPRESENTATIVE, IF APPLICABLE]
Contact
General inquiries:
contact@arcticexile.com
Game support:
support@arcticexile.com
Additional direct contact method:
[INSERT IF REQUIRED OR CONFIRM EMAIL CONTACT IS SUFFICIENT]
Register information
Register:
[INSERT REGISTER OR “NOT APPLICABLE”]
Register court:
[INSERT REGISTER COURT OR “NOT APPLICABLE”]
Registration number:
[INSERT NUMBER OR “NOT APPLICABLE”]
Tax identification
VAT identification number under § 27a German VAT Act or business identification number under § 139c German Fiscal Code: [INSERT APPLICABLE NUMBER OR “NOT APPLICABLE”]
Regulated activities
Competent supervisory authority and professional information: [INSERT DETAILS IF THE BUSINESS REQUIRES OFFICIAL AUTHORIZATION OR “NOT APPLICABLE”]
Responsibility for editorial content
[INSERT RESPONSIBLE PERSON AND ADDRESS IF JOURNALISTIC-EDITORIAL CONTENT IS PUBLISHED, OTHERWISE CONFIRM THIS SECTION IS NOT APPLICABLE]
Consumer dispute resolution
Information required under § 36 German Consumer Dispute Resolution Act (Verbraucherstreitbeilegungsgesetz, VSBG): [CONFIRM WHETHER THE OPERATOR IS WILLING OR OBLIGED TO PARTICIPATE IN DISPUTE RESOLUTION BEFORE A CONSUMER CONCILIATION BODY; IF YES, IDENTIFY THAT BODY AND ITS WEBSITE].
The former EU Online Dispute Resolution platform was discontinued on 20 July 2025 and is therefore not linked here.
Copyright
Unless otherwise indicated, the original ArcticExile branding, artwork, text, and website design are proprietary. All rights are reserved. Third-party rights remain with their respective owners.
Legal contact
Email: contact@arcticexile.com